Shipping policy

Shipping Policy

At La Maison des Mots, each item is thoughtfully made to order and prepared especially for you. This allows us to create pieces with intention rather than than mass producing them, and it also means shipping times may vary slightly depending on your location.

 

Processing Time

All orders require a processing time of up to 5 business days before they are shipped. This includes production, quality checks, and careful packaging.

Once your order ships, you will receive a confirmation email with tracking details whenever available.

 

Estimated Shipping Times

United States
Orders typically arrive within 4 to 8 business days after shipping.

International Orders
International deliveries typically arrive within 10 to 30 days, depending on the destination and local postal services.

Please note that international orders may experience occasional delays due to customs or local carriers, which are beyond our control.

Additional Information

Shipping times are estimates and not guaranteed. While we do our best to ensure timely delivery, La Maison des Mots is not responsible for delays caused by carriers, customs processing, or incorrect shipping information provided at checkout.

If you have any questions about your order or need assistance, we are always happy to help.

Merci for your patience and for choosing thoughtfully made pieces from La Maison des Mots.